InTelegy is a Call Center Management Company specializing in the distinct disciplines of technical support,
customer service and
inside sales. We provide comprehensive design and implementation consulting and on-site, off-site and off-shore operations management for companies that need to build customer contact centers - or fix an existing one.
Founded in 1996, InTelegy has extensive experience in generating profitable customer contact.
InTelegy's
"on-site, off-site and
off-shore outsourcing" model is the ideal solution for companies who want to:
- Execute quickly, without major mistakes
- Create scalable operational processes and infrastructure
- Avoid heavy investment to bring necessary resources in house
- Implements an in-house operation but lack the time, expertise or resources to execute the complexities themselves.
We apply proven processes and
operations management methodologies to create a well-tuned technical support, customer service or inside sales "machine" for our clients, generating sustained customer relationships and significantly more revenue. This translates into real competitive advantage.
