The machine that delivers Profitable, Predictable, Measurable and Scalable results.

Your inside sales (or telesales) operation should be a revenue machine built around carefully managed processes, manned by well-trained professionals, and supported by smart technology that delivers actionable information. The members of our Inside Sales Practice make that happen for our clients by focusing on three essential elements:

Process and Infrastructure

Profitable revenue is a result of the right strategy that includes an accurate analysis of the market place and targeting of the most profitable customers, aggressive productivity targets and an efficient infrastructure to support success.

InTelegy Methodology consists of proven tools to build this infrastructure. Our team of experts will build or reconstruct your inside sales team in 4-8 weeks. We put you on the fast track and deliver a scalable infrastructure that will drive profitable, predictable and measurable results. InTelegy will:

	Analyze market opportunity and create realistic revenue projections utilizing our tested benchmarks for productivity and sales conversion.
	Staff your inside sales team using the InTelegy Virtual Sales Team or help source candidates to become your full time employee
	Document the sales cycle, call guides, and reference tools to aid in an immediate and effective ramp of a sales team.
	Install technology to provide robust, automated customer information management: Sales Force Automation (SFA) customization Report creation for tracking productivity and pipeline management results Web conferencing presentation development and coordination Email templates for standard pre and post follow up and efficient messaging by individual representatives Automated calendaring and lead hand off protocols
	Create standards, goals, and key performance indicators (KPI)
	Recruit, hire and /or train the inside sales management team to focus on the keys to success: representative productivity, pipeline quality and ongoing performance optimization
	Document, coordinate and deliver new hire training: company, product, process and sales skill training.

Scalable ... Revenue Streams

Pipeline Management

Revenue is measurable and predictable through an intense focus on Pipeline Management. InTelegy Pipeline Management Methodology is taught to the inside sales team and monitored for adherence to our methodology.

InTelegy will:

	Focus on high productivity to fill the pipeline with qualified leads
	Dissect each stage of the buying/selling cycle to better manage every client contact.
	Script, role-play and ensure adherence to InTelegy Qualification methodology. Understand: NEED, AUTHORITY, TIMEFRAME, BUDGET AND DESIRE TO PROCEED at each stage of the sales cycle.
	Drive conversion metrics and track pipeline growth to meet and exceed targets and submit accurate forecasts
	Analyze and forecast revenue growth opportunities
	Create and review pipeline reports weekly for accuracy and focus on each customer opportunity
	Review team, channel and product performance quarterly for trends and process improvements

Measurable & Predictable ... Revenue Streams

Optimized Performance – Ongoing Operations Management Support

Now that the systems are built, the sales team is trained and calling has begun, InTelegy further accelerates results through managing to the metrics and optimizing representative performance. InTelegy will:

	Transfer of Knowledge - work side by side with your inside sales supervisor to assist in preparing the productivity and pipeline reports, analyzing the data and coaching the representatives in using the sales tools and process effectively.
	Forecasting, Pipeline and KPI Analysis - review current and future quarter goals against current pipeline and growth goals. Work with management to implement recommendations and next steps.
	Skill Reinforcement - weekly skill building and re-enforcement mini training modules, InTelebytes, can be stand alone training or integrated in the weekly staff meeting as the skill building portion of your meeting agenda
	Marketing Liaison/ Lead Analysis - act as liaison with marketing to ensure open communications of required campaigns, define hot and warm lead criteria, report and analyze leads and lead lists in support of generating increased sales
	Monitoring Action Plans - monitor inside sales for adherence to process and sales skills. Immediate and documented feedback and recommendations for coaching will be provided to the Inside Sales lead.
	Sales contest management and tracking - incentive ideas, creation and/or coordination of regular motivation contests or games will assist in maintaining a high level of motivation and focus daily and weekly productivity targets.

Profitable, Predictable, Measurable, Scalable

...Revenue Streams

It is our goal at InTelegy to forge a hands-on partnership with our clients to drive revenue to the bottom line. InTelegy can implement a new inside sales operation or turn around an existing center in as little as 4-8 weeks.

To explore our services in greater detail or to schedule a free assessment, complete the email form or call us at 1 877 GR8-CALL.