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Why Outsource? 
Explore articles that will guide you to understand the how's and why's of outsourcing.

 
Intelegy > Offshore OutSourcing > The Five W's of Outsourcing

The Five W's of Outsourcing

Who Should Outsource?

Just about everybody: from entrepreneurs in the SOHO (small office home office) segment to small and medium enterprises (SME), to large businesses with diversified interests and varied business processes. Every business can benefits from outsourcing as a competitive advantage to the firm.
"I view outsourcing as part of the transformation strategy"     Pat Wallington Xerox.

Why Should I Outsource?

Experts believe that outsourcing is essential for companies to prosper throughout the '90s and into the 21st century.
Outsourcing gives you:

What Should I Outsource?

We will confine our suggestions to IT and IT-enabled tasks, products and services. But as the world runs on technology, the list is long:

Business Process Outsourcing (BPO)

  • e-CRM (electronic Customer Relationship Management)
  • SCM (Supply Chain Management)
  • Back Office
  • Payroll
  • Billing
  • Accounting
  • Telemarketing and Call Centers
  • Teleservicing and Product Support
  • and more…

When Should I Outsource?

Where Should I Outsource?

Contact inTelegy to find out how it works!

Yes, but WHERE in India Should I outsource?

Start with Bangalore, India's Silicon Valley. InTelegy is strategically located in California and will provide the onsite management of your outsourcing needs. inTelegy has specialized in providing global clients onsite outsourcing of call centers for years. Markets and pricing demands have stimulated the need to outsourcing call center functions. inTelegy offers these services with the unique benefit of having a small team onsite to manage to day to day communication with the client. For more information contact Vail Dutto at vdutto@intelegy.com or call 1-877-478-2255 to find out more about this valuable service

According to Dun & Bradstreet's most recent Barometer of Global Outsourcing, outsourcing expenditures will top $1 trillion worldwide by year end 2000. These expenditures have doubled in just the past three years alone. North America leads in outsourcing spending, representing 39 percent of the global total, followed by Asia at 31 percent and Europe at 25 percent.

The future shape of business is being redefined through outsourcing.

What about your business?

 

WHY OUTSOURCE
Articles at a Glance

Why Should I Outsource?
Management Trends in Outsourcing
The 5 W's of Outsourcing
Call Centers: Catalyst for Corporate Change
Selecting an Outsource Partner
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